Warranty Inquiry
Warranty Process
At Irvine’s Tack & Western Wear, we take pride in carrying trusted, quality brands. We work closely with our suppliers and manufacturers to ensure our customers receive products that meet the highest standards.
If you believe your product has a manufacturer defect, please complete our online Warranty Claim Form. You will be redirected to our secure submission form. Please ensure you are signed into a Google account in order to upload required documents.
Prefer Not to Use the Online Form?
If you are unable to complete the online process due to not having a Google account, you may download our warranty form and email it, along with a picture of your receipt and of your product, to irvineswarranty@gmail.com
Required Documentation
All warranty claims must include:
• A clear photo of the entire product
• Close-up photo(s) showing the defect
• A copy of your original sales receipt
Incomplete submissions may delay processing.
Important Information
• Submission of a claim does not guarantee approval. All claims are subject to manufacturer review.
• Warranty does not cover normal wear and tear, misuse, or abuse.
• Customers are responsible for shipping costs.
• Please allow approximately 4–6 weeks for processing.
Once submitted, you will receive a confirmation email containing your claim number for reference.