Shipping Terms & Rates
Online Order Disclosures
Sometimes, we can run out of a product that has already been purchased online. When this occurs we will send you an e-mail notification stating which items are out of stock, giving you the option to change them for another product or cancel those products. If there is no response, we will automatically mail out the products we have and cancel the out of stock products.
Shipping Pricing
Free | (CAN) Each product under 7kg & price is greater than $100.00 |
$12.00 Flat Rate |
(CAN) Each product under 7kg & price is less than $100.00 |
$20.00 Flat Rate |
(CAN) A product is between 7-15kg |
$50.00 Flat Rate | (CAN) Saddles & Products over 15kg (Up to saddle size) |
$30.00 Flat Rate |
(US) Products under 7kg |
QUOTE NEEDED |
(CAN) Anything shaped weird/heavier/larger than a saddle (US) A product is over 7kg (INTERNATIONAL) Always |
Shipping Exclusions
The above shipping terms exclude:
- Clearance and discounted items
- Farrier Supplies
- Farm, Ranch and Arena Equipment
- (items such as gates, chutes, panels, stalls, feeders & groomers)
- Feed
- Oversize / overweight minerals and supplements
- Roping Dummies (call for freight quote)
- Saddles ($50.00 flat rate)
- Overweight 7KG+ ($20.00 flat rate)
Please contact our shipping department for a freight quote on excluded items.
Glassware
Important note about glassware: Irvine’s will NOT be responsible for glass items broken in shipping. While we will do our best to package your purchase securely, glass items are shipped at your own risk. For this reason, we strongly recommend that all glass items be picked up in store.
Shipping Companies
We only ship through Canada Post unless we are sending it through a 3rd party carrier, this is only for heavy/large bulky items, in which the 3rd party freight is paid by the customer. For all other shipping methods please contact us for availability and pricing.
Orders to be Shipped Outside of Canada
Shipping on all orders to the USA or overseas destinations are at the customer's expense.